Information for EU Customers
For the EU customers, we are facing recent changes regarding the taxation laws in Europe. To be short, since July 1st, all orders sent to Europe are now under VAT and custom fees. There is no minimum amount which means all customers in Europe will pay additional taxes (VAT) and custom fees for any import products of all prices. As we are based in Switzerland, this applies to us.
We are currently looking for a long-term custom clearance solution but this will last a few weeks, if not months.
For the non-EU customers, as far as we know, there are no actual changes.